Halo

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  • A Former User  

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  Halo black border after keystone correction
  • felixtanj  

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  Hmm, I have the same issue - except I'm getting black bars even without any keystone correction (front projection mode, vertical keystone correction disabled as it's projecting perfectly horizontally).
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  HALO cannot be updated
  • Rasmus  

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  @Rasmus I had the same issue a few days ago when my Halo arrived. What helped fix it was to do an almost full cycle on the battery (unplug from mains, put a movie on, roughly two hours in I got the battery low warning), charge it full again, and attempt the update after a reboot. Though the whole minimum battery for update thing is ridiculous when the device is connected to an external power source. Especially the 50% minimum - it's usually 20-30%, and for me, even this update (~800MB in size) was quite quick, from update start to reboot into usable state it took maybe 8-10 minutes.
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  • A Former User  

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  • A Former User  

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  Halo Open Issues - Any Updates?
  • WareWolf  

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  @salmanmunawar Yes, we got many feedback from customers, the NETFLIX is a long term process, but we'll keep working on the BD process. Hope we can get it at the earliest with the support from loyal customers like you. Have a nice day~
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  • A Former User  

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  This topic is deleted!
  • A Former User  

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  • A Former User  

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  HDMI Video not projected (XGIMI HALO)
  • sfc  

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  @sfc Hi, thanks for your support. Please email me to service@xgimi.com, together with the S/N of your Halo, I'll check it for you. Thanks in advance.
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  Disney+ movies/shows are very dark/dim
  • Trancemission  

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  @Trancemission Hi, We set this to save some battery. it says 100% battery when you unplug the power supply, please switch to customize mode, and set to 100%, you'll see the difference. We'll surely keep optimizing the projector in the future update, please stay tuned.
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  Halo power off issue
  • jcmag  

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  Thanks Ari
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  Keystone adjustment
  • Trancemission  

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  @Trancemission Hi, thanks for your support. Halo support auto vertical keystone and manual horizontal keystone indeed. For the auto-correction, you can try to turn the projector up/down. For the correct image, have you one the calibration? Could you please put the projector on a flat surface and adjust it again. system setup-projector settings- Gyroscope Calibration. PS: please make sure it's under the front projection mode.
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  Future Android TV versions
  • adamftm  

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  @Ari I’m still not sure what you mean. Google have released Android TV 10 and the update is out. Whats stopping it from being pushed to the Halo? Surely google have already released they updates they need to.
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  Vudu Android TV app only offers SD streams
  • MB  

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  Ow, that's cool...
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  Halo - Hulu issue
  • arhythm  

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  @salmanmunawar Hi dear, Thanks for your understanding. The new firmware would be released in the later July, please stay tuned. Also, don't forget to join in our Facebook for daily discussion, Mogo group: https://www.facebook.com/groups/397245941024735/ Halo group: https://www.facebook.com/groups/429334661330396/ Youtube channel: https://www.youtube.com/channel/UCcSyKAcYUZLmGcLSIM4M_4Q/videos?view_as=subscriber It'll be highly appreciated if you can leave your honest review, that would help our future optimization and help other customers to make the right choice. @all loyal XGIMI customers. Thanks in advance.
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  Halo Bag
  • SarahElisaOley  

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  I found a GatorCases G-MixerBag1306 very helpful to carry my Halo, remote, power supply and a Rollei Mini M1 Tripod. Here's a Video.
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  Still waiting Netflix update...
  • elmugal  

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  @elmugal Hi dear, thanks for your support. We are still working on the BD process. The optimization for Netflix in XTV manager can only be done in the firmware update, so please stay tuned. And sorry I can't the released date, as it's not for us to decide when to get the certification. But we've finished the BD process for Prime video, so Netflix might not be the problem with the support from loyal customers like you. Please have faith in us. Besides this, anything else for the Halo optimization? Welcome to our Halo group for the daily sharings from real customers: https://www.facebook.com/groups/429334661330396/
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  Halo - border out of focus issue
  • Ren06  

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  @Ren06 Hi dear, good day. Sorry for the delayed reply. Could you please contact me via email-service@xgimil.com? Attaching some projected image of DOC files, I would check the focus issue for you. S/N please. ：）
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  Halo autofocus problem.
  • Alex  

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  @riyumatters Solution is only always swtich to autofocus. No other solution.