Halo

• F

  Unable to copy files on File Manager
  • felixtanj  

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  @felixtanj Hi, sorry for the delayed reply. We've got your message from Facebook, please check the reply.
• L

  Xgimi Halo Boot direct HDMI
  • lastangel  

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  @doubtsevenhere Hi, good day~~ I would forward your request to the tech team, they would check and test the possibility, please stay tuned.
• F

  Problems playing movie files from USB stick
  usb malfunction mkv format exf • • flo199213  

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  @flo199213 checking~
• N

  Zoom Capability on Front Projection
  • nashuaslick  

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  @nashuaslick Sorry to say no, front projection&side projection and kind of on the opposite way--design logic method, so it can only be separated, so it's not just about just move the zooming function under other folders.
• J

  Netflix update
  • jhardy  

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  @jhardy Later April. I would update you all when it's finished.
• A

  Halo noise level
  • adamftm  

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  @adamftm It's below 30DB at normal use. So you've set everything to max level? If so, projector would work everything at 100% setup as well, so the fan noise would be a bit louder. But you can't hear a thing while watching videos,
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  XGIMI Halo time with families!
  • Ari  

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• L

  Some Focus on start
  focus • • lastangel  

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  @lastangel Hi dear, thanks for your support. Part of Halo lens is made of resin material, the focus would lose a little as the temperature goes higher. So would recommend you to do the focus in 20 minutes' use. The temperature would be quite stable then. Also, Halo support autofocus, you can keep this function on and the focus easily. And Halo has the dynamic focal length compensation, it would help to focus on the background while using. Have a nice day and stay safe~
• M

  Halo Cannot Joint Captive Portal WiFi
  • MB  

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  @MB True, I would check this with our team as well. And please do stay safe.
• G

  Awfull noise on HDMI with DVD player sony
  • gwen  

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  @gwen Hi, sorry for the delayed reply. Please contact us attaching the related video, I would check for further instruction.
• G

  Impossible de connecter sur le port HDMI
  • gwen  

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  @gwen Hi Gwen, Thanks for your support. So nothing happens when you press the input button on remote? Please attach me the related video via email: service@xgimi.com I would check it for you. PS: Please make sure your Halo has the latest firmware: V2.1.17
• P

  Netflix error -13
  • padmatrix  

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  @Ari Yep. I'll try to make a tutorial (with download link) to install and to create the home Netflix icon. Than I'll post here
• G

  specific case for Halo
  • gwen  

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  @gwen Hi, thanks for your support. Halo carry case is not available for now, I've forwarded your request to our team, please stay tuned. Or maybe you can check what do our Halo customers use: https://www.facebook.com/groups/429334661330396/
• I

  Halo. Problem to play Video with USB.
  • Ilya  

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  Hi dear, good day. Thanks for your support. Could you please check the current system version? We have released a new firmware for Halo on 19th Jan.--V2.1.17, It shall be fine after the firmware update.
• A

  Halo - HDMI Flicker
  • adamftm  

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  @Ari sorted now. I switched out the cable and it seems to be ok now!
• T

  How to buy genuine halo in Canada?
  • tejassidiya  

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  @tejassidiya you can check it on Amazon US site, we have official store, click here
• P

  Halo Battery
  • PW  

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  @PW Hi dear, Yes you can do it. Halo needs 19V 4.72A to be powered on. If the power bank can output enough voltage & Current, then you can use it to charge Halo. Have a nice day~
• M

  MoviesAnywhere app says not 4K capable device
  • MB  

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  The app is called MoviesAnywhere.
• M

  Halo outputs screeching noise as audio over HDMI under certain conditions
  • MB  

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  @Ari I emailed a video of the audio problem over HDMI with the previews on a Blu Ray disc.
• M

  This topic is deleted!
  • MB  

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