HDMI Video not projected (XGIMI HALO)



  • I'm connecting to my XGIMI HALO through HDMI and video is not projected. I've run several tests with different devices and it does not work.

    • I've connected to a MacOs 10.13.6 / MacOs 10.15.5 / Windows 10 and Super Nintendo Mini. Same issue with all of them
    • Audio is transmitted to the projector but no video signal.
    • The projector is recognised but no video is projected.
    • The cable was tested with other screens, it works fine. both ends were tested
    • Different screen configurations were tested including different resolutions and frequency
    • Restarted to factory settings and problem persists
    • Tested HDMI 1.4 and HDMI 2.0 configuration

    What is wrong? how can I solve it?



  • @sfc Hi, thanks for your support.

    Please email me to service@xgimi.com, together with the S/N of your Halo, I'll check it for you. 🙂 Thanks in advance.


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