@Ari hi Ari. I just updated new FW for H1 . YOUTUBE app is working now but it have an color problem. YOUTUBE app & YOUTUBE in the internet browser have the same problem. videos screen look like have a blue filter. everyone's skin is blue.

@ercano , the plastic screen protector is removed of course. I send a message to xgimi support but not get the answer back yet.

@chloe-zhao Hi, is there any update to the wireless network issue?

@silvern I am also very impressed with my Halo. People that have been over are blown away by how great the picture looks and the built in sound quality. The only unfortunate thing I can respond is that while using side projection mode, as you are: The text is not as sharp, which I am assuming is due to software scaling. 3D mode is not available Game Mode is not available, which is required if you don't want input lag. Since you can not zoom the image outside of side projection mode, I had to use a tripod in the middle of my living room rather than setting it behind my couch as originally planned. I also went through a few 100" screens before finding the Yard Master 2, and wow, the screen makes a big difference!

United States

@GrisL How to enter into battery protection mode? -- Please unplug the power adapter and long-press (5-8S) the power button on Halo. Does it harm the halo if protection mode function is entered to many times? --It won't harm the Halo.

@pcstayak Hi Dear, could you Please kindly drop an email to me: chloe.zhao@xgimi.com? I'll help to solve it asap. May I know which page is your CC stuck in?

@pcstayak Hi Dear, may I know the video link? CC is based on aosp system, so we would more recommend you to purchase a fire tv stick/Roku to watch more videos.

@Emorej Currently mogo and mogo pro support Bluetooth in is only due to the certification issue of Android tv system. We've learned that people prefer to use mogo as a Bluetooth speaker at the beginning. Based on the feedback from Facebook group, customers are requesting the Bluetooth out function. So XGIMI tech team is working on that. I'm getting the positive feedback about Bluetooth out function, It shall be added in the next firmware update.(around the end of December)

@Da-vid Hi dear, good day. Got your message from service@xgimi.com. Please check your email for more details.

@bharath12 Hi dear, sorry for the delayed reply. May I know where did you purchase the projector from? And which model do you mean exactly?

@WareWolf Hi dear, thanks for your support. Prime video is not available to cast from your phone directly to Halo, it offers superb image quality. And the BD process of Prime video is about to finish, then you can download it to your Halo directly, would update you all then. Please be patient.

@mariodada Hi dear, good day, we don't have XGIMI Market app, or do you mean xgimi assistant? Mogo pro has build-in official google android tv system, there are 5000+ app in Google play store so you can download the app you want. For the XGIMI Market app, could you please be more specific?

@GrisL Hi deal, we currently have carry case for Mogo pro only. I would your feedback about battery percentage to the concerned team and see what we could do. Please stat tuned.

Hello, we have been collecting the feedback for H2 system. Our tech team is working on that, please be patient and stay tuned, would update you all then.

@GrisL Hi dear, got your message in Halo FB group as well. H2 remote won't work on Halo, they have different system settings. It's specially designed for android tv. The voice control function act perfect for Halo.

Is there a  caring case I can by for the xgimi halo? In the upcoming firmware update can there be a battery percentage option please.

@chloe-zhao thank you!