@Micha123 Hi Micha, good to have you here. There is no newer firmware for CC yet. For the system issues, there are more limits for android based systems, so less apps are available now. But in order to get those apps fixed, we need to change the software and hardware support at the same time. We can't ask all customers to return their projectors, as we did sell projectors around the world. That's why I suggest to try the tv stick for more streaming apps. For the youtube issue, we shall find a way to optimize it but it does take more time as the limits are growing as well.:( Appreciate your understanding.

@Jamesnl there is nothing you can do because without an adjustment of the BD it will not be possible. Maybe we should all see that we have bought the wrong projector and look for something else. It was already said in December 2019 to work on a BD process to fix things. Only now you can no longer believe it. It is quite simple what we were sold with the apps that work like this, nothing is left of it. I think it's time to say goodbye to the device and choose another brand where it works as it was described!

@Mario-Rodriguez Hi Mario, got your email concerning on the H1 power issue, please check the reply.

@fonix232 Good day, hope you've had a nice weekend. we've updated this info. in the FAQs on our official website, the user manual would be updated in the future, please stay tuned. Ok, then the Bluetooth speaker mode shall meet your requirement. I understand your request, but it can be added due to the hardware limits indeed, the projector needs a small part to be installed to test the battery storage, that's why it shows the "battery" instead of battery *%. We can't just ask all customers to send the projector back to China and disassemble each one to add the parts, so we'll try our best to work on the software support, make it more accurate to show the battery on the screen. Appreciate your understanding. Projector is different from other devices, there is no specical security for it. But we'll always there whenever any issue happens. And some issues can only be fixed in the firmware update, not like the regular update from phone or PC. The battery limits is original setup to protect the system, appreciate your understanding. it's from the system setup as well, we can't take every projector for the same situation, appreciate your understanding. Thanks in advance For the other issues, please email to service@xgimi.com, attaching the related pictures or video, I'll check it for you.

Hmm, I have the same issue - except I'm getting black bars even without any keystone correction (front projection mode, vertical keystone correction disabled as it's projecting perfectly horizontally).

Hi Ari, thank you

@Ari i hope the new model will have eARC

@smshuja Hi, thanks for your support. This is not a technical issue, Netflix requires the related certification to play the videos. Sorry to say we are still working on the BD proces, so the video content is blocked due to the copyright issue. Would suggest you to try the tv stick for more streaming apps.

As I know it's impossible but instead one can set real slots and make real money, to use it on the amazon in the near future. I think it's a nice idea and this website has own official app

@Rasmus I had the same issue a few days ago when my Halo arrived. What helped fix it was to do an almost full cycle on the battery (unplug from mains, put a movie on, roughly two hours in I got the battery low warning), charge it full again, and attempt the update after a reboot. Though the whole minimum battery for update thing is ridiculous when the device is connected to an external power source. Especially the 50% minimum - it's usually 20-30%, and for me, even this update (~800MB in size) was quite quick, from update start to reboot into usable state it took maybe 8-10 minutes.

@zhimingmo said in Intermittent connection: 2.4/5GHz i buyed my mogo pro in june, the first thing that i have done was update the firmware i have the same issues, my mogo pro loses the wifi connection but i have check mogo's network settings and it is connected, also i check my router app i see that my mogo is connected and with traffic. but the apps like youtube, prime video and others show me that they cant connect to network. then i turn off mogo's wifi and turn on again and the app is working again, its very troublesome my network is similar to the @zhimingmo network, i use tplink deco e3 2 pack that create a 2.4/5GHz dual band network in one ssid i have updated the firmware yesterday (i received a notification with new version) with the expectation that the issue was resolved, but this persist yet @zhimingmo @BP have you solved your issues with the wifi?

@ashish-123 Hi Ashish, thanks for your support. Could you please try to reinstall the app? PS: please clear the data and cache of play store and hulu before you install it again. If it doesn't work, please email me a small video to service@xgimi.com, I'll check it for you. For the netflix issue, we are still working on teh BD process, please check the netflix in XTV manager: https://www.youtube.com/watch?v=dQ824GX1jS8

@hiteshuppal Hi, thanks for your support. I've replied to your email, please check.

If you want to move furniture within the building then you can do that work easily but in order to move possessions to a new location. You must look for some moving companies that offer reliable moving services.

@siobhan Hi, thanks for your support. I've replied to your email request, please check.

@salmanmunawar Hi, The airmouse is only availabel for netflix-XTV manager: https://www.youtube.com/watch?v=dQ824GX1jS8 We'll release a phone app for xgimi projectors, the airmouse function would be added then, please stay tuned.