We continue to get white dots, now again in the middle of the screen. Support has not replied to me in weeks.

Just following up. It's been about a month since the issue started, and the white spots are rapidly multiplying. I now have two in the middle of the view, and hundreds around the edges of the display. It almost looks like a constellation.

Since I am out of warranty and have not heard back from support for an estimate, I think I will need to purchase another projector. I am probably going switch to a different manufacturer. I can't afford to drop $700 every year to replace it, nor should anyone need to.

@Ari This was purchased at Amazon.com from Xgimi-Direct. Serial # GHXAK112ZXBC

@Arvydas said in White dots:

After less than 1 year of using Halo, im starts getting white dots in center of screen. Halo is updated..

After 13 months, my Halo has a white spot almost in the center of the screen, which I believe is a stick pixel. I tried running a youtube video which helps fix stuck pixels. Now I have dozens of these white dots / stuck pixels in a row at the top and bottom of the display area.

I've already emailed support, and was told it's up to me to pay to ship back and forth to HK from the USA, and to pay for repair. Considering I got this on Black Friday sale 2019, and it's problems started around the week of Christmas 2020, this puts me outside the warranty.

This might be an issue that folks need to be warned about or consider before buying. I am not happy to have a $799 item that I have to replace after just over a year.

@Ari JBL Charge 3

@ericmoolin Your experience and mine are different. The audio over bluetooth is a delayed sound, not ahead of the video. Using my JBL bluetooth speakers is about 1.5 second, not ms, delay.

I agree with you though, that rather than have Xgimi try and tune it, a menu selector would probably be the best answer so we can all manage our own.

I also would like an audio offset control. Trying to use a bluetooth speaker is painful because of the 1.5-2 second delay for the audio after the video.

I would also like to see an audio sync control. This would allow me to use bluetooth speakers. Right now, trying to use bluetooth has a 1.5 - 2 second delay with the speaker literally sitting on top of the halo.

Hello,

I would like the community to get some updates on open issues:

• Native Netflix Support
• Native Hulu Support
• More Volume, like what you get after a firmware update

Thanks!

@Ari

Any update on the volume issue I reported?

How about HULU support? It still pauses during playback.

Thanks!