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    • Youtube issue on H1
      H1 Global version • • Ari  

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      @papod Yes, everything is blue... every web stream
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      Problem with Firmware CC Aurora
      CC Series Global version • • wizzzir  

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      @darknightccz Hi, good day. Good day. The latest firmware for CC aurora is V1.2.0 It has AOSP system, some apps might not be available due to the Google restriction. Could you please try the TV stick? For the battery issue, so your CC can't be charged after plugging power supply for hours?
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      Youtube issue on XGimi CC Aurora
      CC Series Global version • • Russel  

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      In the YT TV, I do not see any type of this...
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      Netflix does not work
      Mogo & Mogo Pro • • BP  

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      @Dino Hi, Good day, thanks for your support. But sorry to say I can't promise that indeed. It's not for us to decide when Netflix will offer the certification for us, that's why we're still trying the BD process. But the support from loyal customers will surely expedite this process. Please stay tuned.
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      Halo update for bluetooth output
      Q&A • • SurixTM  

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      @Ari Any update on the volume issue I reported? How about HULU support? It still pauses during playback. Thanks!
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      Halo Open Issues - Any Updates?
      Halo • • WareWolf  

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      @salmanmunawar Yes, we got many feedback from customers, the NETFLIX is a long term process, but we'll keep working on the BD process. Hope we can get it at the earliest with the support from loyal customers like you. Have a nice day~
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      Halo - Connect Bluetooth Speakers?
      Q&A • • WareWolf  

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      @Mandy88 Yes, you can connect your bluetooth airpods with H2 as well. We offer firmware updates for each model separately. Please join in the H2 group for more details: H2 group: https://www.facebook.com/groups/183554279207558/ Mogo group: https://www.facebook.com/groups/397245941024735/ Halo group: https://www.facebook.com/groups/429334661330396/ Youtube channel: https://www.youtube.com/channel/UCcSyKAcYUZLmGcLSIM4M_4Q/videos?view_as=subscriber
    • Z

      Intermittent connection
      Mogo & Mogo Pro • • zhimingmo  

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      @zhimingmo any updates? Overall, I am satisfied with the projector. But this issue turns the whole experience into negative. For one movie, I need to restart wi-fi 2-3 times. Please tell your developers about this option: If you can't find a way how to fix that - as a workaround you can perform auto reconnect whenever internet is lost. Since all streaming video services have caching, the user doesn't realize that there was something wrong with the connection.
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      A few questions about the Halo
      Halo • • fonix232  

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      @optzeci-gmail-com Hi, sorry for the late reply. Yes I did, the new firmware waw scheduled to be released around Christmas, but something happened during the verification process, it might be delayed to 8th. Jan. please be patient. Welcome to the Facebook for the latest news. https://www.facebook.com/groups/429334661330396
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      Netflix stopped working;on my H2 ?!
      H2 Global version • • stack  

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      Please support! My H2 also cannot use youtube and netflix
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      Amazon Prime Video, Plex and other basic services on H2 or Z6
      H2 Global version • xgimi h2 xgimi z6 amazon plex aptoid • • A Former User  

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      @Staivh I just received my H2 yesterday and was very excited to find this thread. Unfortunately I installed both APK and none of them worked with the H2 with firmware 1.3.4 After 20 seconds of playing or so Netflix gives an error 13. The Xgimi H2 would be such a great projector if there would be way to get Netflix supported
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      Halo - is the battery capacity a lie?
      Halo • • fonix232  

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      @SurixTM what I'd expect from them is pretty straightforward: admit the mistake, and update the specs on Amazon, etc. Falsifying battery capacity can be a major reason for a (temporary) product ban. Regulations exist for a reason, namely so that companies can't just write whatever they want on the packaging. You can't sell a power bank that is 5000mAh as if it was 20000mAh (no matter how you twist the math). Thereby you also can't sell a projector that has an at best 9000mAh battery pack (at 3.6/4.2V as per it is customary to indicate) as a 17000mAh one. I bought my Halo partly because it has a built-in battery. I expect the capacity to be as indicated on the packaging, not some random measurements that were done in a lab for "play time". @Ari there's no confusion, I ran the numbers down already. Your packaging, as well as the battery's packaging, claims 59.454Wh. This is 17.000mAh at exactly 3.476V - which is not a standard voltage to measure capacity at, for batteries or power banks At 3.6V (nominal voltage of Li-ion batteries) we get 16.500mAh, which is kinda close, but not close enough to be considered a marginal error. At 4.2V, it's even less, 14155mAh Then, the problem of battery cells. Again, the photos of the Halo interior clearly show it is a 3-cell pack, further confirmed by the voltage (~11Vnom), which is precisely 3x 3.6V (which is 10.8V, but we can take 11 if the cells in question have a slightly higher optimal maximum voltage). So we are ought to believe that the combined capacity of the 3 cells is 17100mAh, which would put each cell at 5700mAh capacity - that is still over 50% higher than any actually verified 18650 cell on the market. Simply said, a 3.6V 5700mAh battery, in the shape shown on the interior photos, cannot exist. And as I mentioned on Facebook, I did some measurements on the power usage of the Halo. Brightness: Max Image mode: Game Power usage is ~52W with display on, ~14W display off Brightness: Max Image mode: Bright Power usage is ~50W with display on, ~13W display off Brightness: Power save Image mode: Game Power usage is ~18W with display on, ~14W display off Brightness: Power save Image mode: Bright Power usage is ~16W with display on, ~12W display off Brightness: Night Image mode: Game Power usage is ~40W with display on, ~14 display off Brightness: Night Image mode: Bright Power usage is ~38W with display on, ~12W display off Brightness: Office Image mode: Game Power usage is ~70W with display on, ~13W display off Brightness: Office Image mode: Bright Power usage is ~70W with display on, ~13W display off Brightness: Video Image mode: Game Power usage is ~57W with display on, 13W display off Brightness: Video Image mode: Bright Power usage is ~55W with display on, ~13W display off Brightness mode "Max" is my custom setup that sets every colour channel to 100% as well as the actual brightness. Brightness mode "Night" is also a custom setup with 50% brightness, and colours tuned to be more realistic (R: 40% G: 40%, B: 50%) I've taken multiple measurements in each mode, to make sure everything is correct and I didn't run into some sneaky drip charging of sorts. I also tried video playback with max and half volume - the difference was almost negligible, 2-3W at most on max volume with local hardware decoding h.264 1080p stream from a local server. Conclusion: The board (with Android TV running, connected to WiF and the Bluetooth remote), depending on mode, eats around 12-15W The projector assembly, depending on brightness, can eat up to 55W on its own (in Office mode). How Office mode can be more power hungry than my custom Max mode, I don't understand - maybe Ari has an explanation? In power save mode, the projector assembly eats between 15-25W When running from battery power, like most devices, the Halo most likely goes into a more power-saving mode (not display, but hardware!), such as lowering the fan speed, reducing the CPU frequency and not bumping it up to maximum unless needed, which would result in the board power usage going down to around 5-7W. When running from battery power, the projector brightness is reduced, but not as much as the "Power save" mode. I'm guessing a ~20-30% reduction in brightness, which should lower power usage by as much as 50%, thereby giving an approx. power usage of 7W + 20W ~ 30W Speaker volume (weirdly) does not affect power usage This equals the rough estimate of 2 hours playback on battery power, as the battery would be almost 60Wh. Generally, I think the current OS is badly optimised, and the projector assembly handling as well. The Anker Nebula Mars 2 Pro, for example, has a 48.642Wh battery (4 cell 18650 at 3350mAh capacity), and slightly worse brightness (500 ANSI lumen on battery vs. the 600 ANSI lumen of the Halo), and although it uses a different CPU (based on the specs, a Qualcomm Snapdragon 205), the board's power usage is negligible. So how can the Anker manage 3 hours out of that <50Wh battery, when our 60Wh one can barely push out 2 hours?
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      Unable to Install or Uninstall Google Apps Ver: 1.3.4
      H2 Global version • uninstall play services install play store • • mahayajula  

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      @kukomiguel Hi dear, good day. As I've mentioned, google series are not supported due to the built-in software & hardware. We have been working to optimize the current H2 system.
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      Video - audio sync option
      Halo • • gol70  

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      @ericmoolin Hi good day. We did get similar feedback from other customers as well, the audio lag when play videos via installed apps like prime video or disney+. It might be caused from the decode error. We shall fix it in the next firmware update which will be released before Christmas. Please be patient.
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      HDMI source 5.1 sound problems
      Mogo & Mogo Pro • • JasonJason  

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      @JasonJason Not yet, the new firmware would be released later April, please be patient.
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      MogoPro - audio offset
      Feedbacks & Suggestions • problem lag audio offset delay • • Norbert  

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      Hi, I've done the latest update. I just want it known that it had no effect on improving the audio sync issues with the device. I sincerely hope that the Xgimi team is actually working on a real fix for this issue. I notice it on all apps, so it is not a matter of optimizing the apps, it is a system issue.
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      Mogo Bluetooth controller support
      Mogo & Mogo Pro • • CooleRnax  

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      Unfortunately microphone and 3.5 headphones jack of the nvidia shield controller are not working.
    • S

      YouTube has stopped working in H1. Any idea how to enable it back ?
      Feedbacks & Suggestions • • sheshagirikm  

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      @immortalGoku1452 said in YouTube has stopped working in H1. Any idea how to enable it back ?: No I am also confused whenever I use GBwhatsapp and YOwhatsapp on my redmi note 7 pro? the problem occurs. Does anyone have solution? Bro its working now fine.
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      H1 - casting - blue tint
      H1 Global version • • torelocks  

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      @torelocks Thanks for your feedback. Please contact me via email: service@xgimi.com, I would check it for you. S/N, please
    • M

      Cast (Netflix) from Android phone
      CC Series Global version • • mikado  

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      The same problem I have faced with the Netflix app...