Hi Ari,

As always, thank you for your Support.
Issue solved.

Greets,
Norbert

Hello,

Since a few weeks, our MogoPro turns off by itself, while watching Netflix (installed according to XGimi instructions).
All other services which we use, have no issue.

Means:

• Amazon Prime: no issue / everything OK
• youtube: no issue / everything OK
• ...
• Netflix: after a few minutes, the beamer completely shuts off (power off) and needs to be restartet afterwards

The issue is not solved by several reboots.

Are you aware about this issue? Are you already going to fix that?
Is there anything we can do directly and for now at home to fix that problem?

This is an issue for us, because without Netflix, the beamer is only the half usefull for us.

Additional information:
We are using Netflix app directly (watching movies via app). No streaming from phone to beamer, because this is not possible in the first place.

Thanks in advance,
Norbert

@ericmoolin you are right. Chromecast plugged into HDMI connector of the beamer and using voice commands with google assistant to "turn on" the beamer (or rather said, turn on the chromecast stick). It will start the beamer in the beamer UI (no need to switch back from Chromecast HDMI port to Beamer UI).

Dear all,

If there is still any interest for this function... by using i.e. a chromecast, you can turn on the mogo pro by voice commands. Little workaround with additional cables, but it works quite fine.

Norbert

Hello,

Does anybody know how to turn the XGIMI Mogo Pro on, by using voice commands via google assistant (or Alexa, …).
In the meaning of, no additional equipment, tools, … like Google Chromecast or Fire Stick.

Any possibility to adjust the settings for this kind of action?
Or are you (XGIMI Team) planning to implement this kind of feature?

Thabk you very much in advance,
Norbert

@gol70

Hey Greg,

Had a similar issue with my Mogo Pro.
https://community.xgimi.com/topic/199/mogopro-audio-offset

Maybe it will help you out,
Norbert

Hi Ari,

After few days of testing... It really looks like the audio offset is caused by the manual side projection.
Or rather said the offset is fixed by the automatic front projection. Addon: I've recognized that the offset gets worse with more angle of manual side projection (i.e. ~10° angle = 0,5 sec delay / ~40° angle = 1,5 sec delay ... just an experience / feeling, no testing with equipment). And completely fix (with built in apps / no fix at all with cast function) by automatic front projection. Which is quite sad, because I really need manual side projection.

So, shortly:

• cast: offset with side projection and front
• built in: offset by side projection only

No offset: built in app with front projection

Is there any possibility to talk to your tech team to investigate and probably find any solution to fix it? Any SW update for angle correction? Or maybe add a function to manually change the audio offset?

Long text, I know. But I wanted to give you as much information as possible.

Again, thanks a lot. Besides that I am really happy with your Beamer and I hope that you may be able to fix it.

Greets, Norbert

And I hope you all stay safe and healthy

Hi Ari, Jason,

Thanks for your feedback.
First, unfortunately it's as well by using built in apps (i.e. Amazon prime). So also not only while casting (also was testing with/without Bluetooth, ...). Second, yes I'm using the manual side projection mode. Because the MogoPro is directly next to me (left from my bed). Necessary because of a small flat and the necessary distance to the screen for a bigger picture.

Thanks for the advice, I will try the auto front projection mode for a while.

Hopefully this will fix it, even the fact it would be quite sad to lose the manual side projection function becauseof that.

Hey there,

By using the MogoPro with YouTube, Netflix and Amazon Prime via Chromecast and/or directly from the beamer, there is an annoying audio offset / lag (between 0,5 and 2 seconds) compared to the video. Valid for the Harmon kardon speakers, different Bluetooth speakers and Headphones, also by wires. Pretty sure the external peripherals can be excluded as offset cause.

Are you aware about this issue?
Is there already a planned fix?
Any possibility I can fix it for now?
Is there an offset setup / change option within the MogoPro?

Hope for some positive reply.

Thanks,
Norbert

BTW, I really like the MogoPro. It's an awesome Beamer and exactly what I was looking for! Highly appreciate your work, effort and support. Thank you