I received my new XGIMI Horizon Pro, but Netflix is not working.
It shows error error tvq-pb-101 (1.10.5005), with a message in spanish tha says: "Sorry, your account cant be used in this device"
I read in internet that this is because XGIMI Horizon is not a certified device and can't play UHD videos.
Is it going to be fixed? How?
Is there a workaround?
Thanks.

Lo sentimos, pero no se puede usar tu cuenta en este dispositivo.

I would like to know the exact OASP build number to avoid incompatibilities when installing software from other sources. Thanks.

Hello, can you tell us what is the release number of the android 6.0 in firmware 2.1.9?
Android 6.x.x_rxx? What is the OASP build number?

Thanks.

I have the same issue, the Z6 projector restarts when playing a movie from plex.

Hi because of the lack of response and because I see no intention on fixing the issue, I have requested the return of the product to Amazon.

By the way, as the system is not able to play content from HBO, Amazon prime, Netflix, etc.. by itself, a workaround would be to use a Firestick (Why not buy dumb cheaper projector instead), but if you use the xgimi wallmount, the fire stick doesnt fit between the projector and the wall.. )

So the best solution is to request a refound and wait for a better product with Google TV to come out.

Bad, really bad suport ZXGIMI. 1 year waiting for a solution. I have 3 XGIMI projectors. It is not a way to treat a loyal customer.

No, I did not.

Dame issue for me

@Ari March and still no google services. Because of this unable to install HBO. Very mad.

@chloe-zhao it is March already. 3 months went by and still no update.

I’m not able to watch HBO or Amazon prime on my H2 or Z6. Can you provide a committed date? If you don’t I’m going to return the products.

Thanks.