H1 Global version

• A

  Xgimi H1 dead pixel center of screen.
  • Alex  

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  @Alex Hi Alex, Good to hear from you again. Could you please contact me via email: service@xgimi.com together with the S/N of your projector and your address info.?
• P

  Bluetooth latency
  • paralepepipedo  

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  @paralepepipedo Hi dear, sorry for the delayed reply. For the latency issue, due to the hardware feature, there would be small latency for wireless connection, but we have managed to minimize it down to 50-80mms. And the connection varies from different using environment, speakers, connections amount.
• H

  H1 Bluetooth Remote
  • hal.ghent  

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  @hal-ghent Hi, good day~ There is a small hole at the bottom of remote, please use a needle to reset it. The try to charge it again.
• O

  Google play service
  • oono  

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  @lem4ek You installed the file manager? But google service is not supported on H1 indeed, that's why some customers were reporting the youtube issue, it's from the limits of google side. Anyway, our tech team is still working on the youtube issue. If you want more streaming apps, I do recommend the fire tv box or Roku
• O

  Miracast on Xgimi H1 ?
  • oono  

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  @Ari Thank you, have a nice day Ari
• 5

  Latest firmware version for H1
  • 593gyetv  

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  @593gyetv Hi dear, good day. Thanks for your support. The latest firmware for H1 is V 1.5.3 indeed. V1.5.4&V1.5.5 has the same system, we use that to distinguish the projectors from different period.
• J

  H1 Delayed Audio on Netflix
  • Jason  

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  @Ari As I wrote, it happens very rarely. I'll capture it if I grab it. The delay is small, about 200-300 ms, but visible. Only on HDMI input and disappears according to method I mentioned above.
• J

  Youtube issues
  youtube issues • • juanma_werters  

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  Dear @Ari: any idea of when you will update us about this?
• M

  Lens maintenance
  • miko  

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  @sandymk Please email me with the S/N and related pictures, I would check as soon as possible: service@xgimi.com
• T

  XGIMI H1 STUCK AT BOOT SCREEN
  • tabcap  

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  @tabcap Hi dear, good day. Please email me with the S/N, I'll check it for you: service@xgimi.com
• H

  H1s launcher not started
  • hooheng  

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  @ystokar Hi dear， could you please attach me the related screen error?
• F

  Youtube app on H1 wrong
  • flsaavedra  

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