H1 - casting - blue tint

[torelocks]

Hi, when we try to cast to the projector using an iPad or iphone, we receive an issue

• the colours are all incorrect, and have a blue tint.

I have seen this mentioned for a youtube video, but we receive this issue for casting only.

Is there a fix being worked on?

[Ari]

@torelocks Hi dear, good day.

Sorry for the inconvenience caused. For the blue screen issue, it happens to youtube app only? And the native youtube works fine?
Please attach me some more details to service@xgimi.com I would check it for you.

S/N, please

[torelocks]

Hi thanks for your response. This happens for everything, and just for casting in general. I only mention youtube as somebody else has encountered it. I have uploaded a screenshot of casting from an iPad as an example

[Ari]

@torelocks Thanks for the feedback.

Since H1 has built-in Youtube, why do you want to cast it?

Have you tried the smart youtube tv in aptoide?

[torelocks]

Hi, I am not talking about youtube at all, this is just a browser screenshot.

The images being sent from this iPad are not rendering correctly. This error also happens when using other devices, such as mac book

[Ari]

@torelocks Sorry for the misunderstanding, you mentioned the bluetint issue for a youtube video.
So which app did you use to cast the video? tried with other android devices?

[torelocks]

Hi, this is from ipad, using safari browser

[torelocks]

ipad home screen, color wrong

[Ari]

@torelocks Thanks for your feedback.
Please contact me via email: service@xgimi.com, I would check it for you.

S/N, please