XGIMI H1 randomly turns off

[Bambo]

Hello,

I’ve been having an issue with the projector recently. After 20 mins to 60 mins (very random) the projector just completely shuts off. When I turn it on it works again and then shuts off by itself after some time again.

I checked if the automatic turning off was on but it wasn’t. Also as I said before the timing of the shutting off is not consistent.

Please any help or advice would be appreciated.

Thank you.

[Ari]

@Bambo Hi, sorry for the late reply.

Please attach me the S/N to service@xgimi.com
I'll check it at the earliest.
Also, does it overheat when you touch the projector? Tried with other adapter? Just to check if it's the poor connection of power supply.