Shipping France

[bonob]

Hello, I live in France and intend to order the halo on your French website. Where do you ship from and how long does the shipping usually take? Thank you.

[Ari]

@bonob Hi dear, good to have you here.

We would ship from German. Normally, it would take 3-7 working days, but the delivery process would be slower due to the corona virus. You can see the shipping notes at the purchase page, shipment within 2 weeks.

Please join in the Facebook group for the sharing from real customers. https://www.facebook.com/groups/429334661330396/

[bonob]

The order is registered,
I looking forward to receive the package !!

[Ari]

@bonob May I know the order ID? I would help to push the shipping process.

[bonob]

@Ari The Order ID is FR1254
Thanks you very much

[Ari]

@bonob said in Shipping France:

FR1254

Thanks, I have pushed our team. Due to the corona virus issue, there are less people in the German warehouse, it shall be done within 2 weeks, hope it'll be faster. Please be patient.

[bonob]

@Ari
I'l try to be patient
Thanks for your fast reply

[Ari]

@bonob Thanks for your patience.
Also, you can join in our Facebook for daily discuss, customers might share their using experience there. .
Mogo group: https://www.facebook.com/groups/397245941024735/
Halo group: https://www.facebook.com/groups/429334661330396/
Youtube channel: https://www.youtube.com/channel/UCcSyKAcYUZLmGcLSIM4M_4Q/videos?view_as=subscriber