Hello, I live in France and intend to order the halo on your French website. Where do you ship from and how long does the shipping usually take? Thank you.
@bonob Hi dear, good to have you here.
We would ship from German. Normally, it would take 3-7 working days, but the delivery process would be slower due to the corona virus. You can see the shipping notes at the purchase page, shipment within 2 weeks.
Please join in the Facebook group for the sharing from real customers. https://www.facebook.com/groups/429334661330396/
The order is registered,
I looking forward to receive the package !!
@bonob May I know the order ID? I would help to push the shipping process.
@Ari The Order ID is FR1254
Thanks you very much
Thanks, I have pushed our team. Due to the corona virus issue, there are less people in the German warehouse, it shall be done within 2 weeks, hope it'll be faster. Please be patient.
I'l try to be patient
Thanks for your fast reply
@bonob Thanks for your patience.
Also, you can join in our Facebook for daily discuss, customers might share their using experience there. .
Mogo group: https://www.facebook.com/groups/397245941024735/
Halo group: https://www.facebook.com/groups/429334661330396/
Youtube channel: https://www.youtube.com/channel/UCcSyKAcYUZLmGcLSIM4M_4Q/videos?view_as=subscriber