Xgimi H1 dead pixel center of screen.
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After two years of use, a dead pixel appeared in the center of the screen.
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@Alex Hi Alex, got your email abuot the pixel issue, please check the reply.
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I checked, but it didn't help much. Repair is only possible in China $ 300 + shipping. Very expensive. I throw it away and buy a new one, but not Xgimi.
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@Alex Hi Alex, good day.
Just to update, we are now working on the new service rules, please wait and see if there is other way for your H1 projector.
Thanks for your patience.
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@Ari Any news EU service center?
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@Alex Hi Alex,
Sorry to say we currently have service center in HK only. Only there can offer the technical repairing. And the white pixel issue is related to optical engine which would need the sterile and dust-free repairing.
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@Ari How much would the repair cost?
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@Alex Hi Alex, Good to hear from you again.
Could you please contact me via email: service@xgimi.com
together with the S/N of your projector and your address info.?
