Mogo Pro Bluetooth problem

[ritounet99]

Hello, I paired my Mogo Pro to my Apple AirPods but the volume is very very low in my ears even when it is at maximum on the Mogo Pro.
Can you help please ,
Thanks.

[Ari]

@ritounet99 Based on the feedback from other customers, it works fine with airpods indeed. which app are you using? And it happens to all videos?

[ritounet99]

Hi Ari, all apps concerned, all videos from myCanal, Youtube, Netflix.
I really wish you could help.
Thanks.

[Ari]

@ritounet99 Hi dear, I have verified this with our tech team, seems there are some compatibility issues, we would optimize it in the next firmware update, please be patient.

[ritounet99]

@Ari thanks a lot.
When will be the next update release you think ?
No need of an exact date of course but approximatively ?

[Ari]

@ritounet99 maybe end of March. :）

[vikram]

@Ari are you adding prime compatibility as well. Also I notice a delay in Bluetooth out can you check that

[Ari]

@vikram Yes, it would be added in the future firmware update. Please stay tuned.

For the bluetooth delay, what device were you using?

[vikram]

@Ari I am using Boom3

[Ari]

@vikram Please contact me via email: service@xgimi.com for further check.