Two H2 Problems
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Hi, I just bought H2 global version. I really like it. But I find two small problems.
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The remoter sometimes does not work. The air-mouse function does not always work, sometimes goes away. So do up and down buttons.
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There are always a few seconds black screen before the picture, especially after I forward the video.
Could you please help with the problems?
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@yun Hi Yun, thanks for your support.
- the remote is connected via bluetooth, please keep it in the available range. And make sure your remote has enough battery.
- air-mouse function would be turned off if you don't use it for 5 seconds, thus to save the battery
- for the black screen, which app are you using? If possible, please attach me the related video, I'll check it for you. service@xgimi.com
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Sent under the title "Two H2 Problems". Thank you. By the way, Youtube is the main app I have trouble with.
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@yun thanks for your cooperation. checking.
