H1 half screen black issue

[A Former User]

Hello everyone! Do you know what happens to my H1 projector? Half of the screen is a black screenshot... It doesn't refresh. I switch it off and on and still happens.

Best regards

[A Former User]

@Elin It works for a few minutes and then this is what happens:

Then I reboot the projector and it still shows the half black screen. It's winter here so I guess the issue is not related to temperature.

Thanks,

[A Former User]

@Elin now it happens all the time... It's a pity... I can't use it.

[Ari]

Hi Elin, happy new year.

For our issue, please contact me via Email: service@xgimi.com And tell me the S/N of your H1, I'll verify more detail for this case.